Contractor shall perform the following minimum tasks as part of contracted service for all developments: 1. Initial Inspection: Conduct an initial inspection during the first month of the Contract or when being assigned new properties. The initial inspection is for the Contractor to evaluate the needs of the premises and to present findings to MHA. The following specific points should be addressed prior to the initial inspection: • Identification of problem areas in and around each building. • Discussions with MHA personnel concerning the effectiveness of previous efforts. • Contractor access and coordination of access to all areas identified as necessary for pest control. • Establish locations for routine monitoring; and • Information for the Contractor of any restrictions or special safety precautions related to the premises. 2. Routine Inspection: For IPM units, conduct monthly scheduled inspection services for pests, set out or collect monitoring traps, and treat units for pests as needed. This is a fixed price task. For non-IPM units, conduct quarterly scheduled inspection services for pests, set out or collect monitoring traps, and treat units for pests as needed. 3. Emergency Inspection: For all units, conduct inspections and perform necessary treatment in response to requests by MHA for corrective action. Emergency Inspections, when requested by MHA, are to be performed within four (4) hours of Contractor’s receipt of the inspection request including weekends and holidays. This task will be completed on an hourly basis. 4. Call-Back Service: For all units, conduct follow-up inspection in response to resident or staff complaints. Routine call-back service shall be furnished within one (1) workday after receipt of notification by MHA. Call-back service required by MHA due to contractor negligence will be at no charge. 5. Unit Turnover Service: For all units, conduct intensive inspection and necessary treatment as requested by MHA when units are prepared for occupancy. These units will typically be existing units changing residents. They may also be new units added to the scope of the Contract. This task will be completed on an hourly basis...
