Key Tasks: • Conduct discovery sessions with older adults and community organizations. • Assess existing outreach, intake, and service delivery practices to surface structural and accessibility barriers. • Collaborate with City departments and community agencies to align services with older adult needs. • Deliver staff training on supporting older workers and accessing supportive federal programs (e.g., SCSEP/Title V). • Inform how outreach tools and messaging can reflect the values and preferences of older residents. B. TGI Worker Strategy Objectives: • Identify culturally responsive approaches that improve workforce participation and outcomes for TGI individuals. • Address barriers in workforce system design related to documentation and trust. • Recommend how to strengthen LBWIN capacity to provide inclusive services. Key Tasks: • Facilitate discovery sessions with TGI community members and organizations. • Review LBWIN’s outreach, intake, case management, and placement practices. • Recommend partnership with local agencies to support TGI-specific service navigation (e.g., identity documentation, legal name/gender change). • Deliver staff and employer training on inclusive practices, identity-affirming services, and nondiscrimination requirements...