The County is seeking a comprehensive, integrated JMS that will meet its core requirements across all functional areas, including Booking, Security, Classification, Investigations, Programs, Reporting, and Administration, ideally "out of the box" with minimal modifications. The primary goal is to optimize system utilization for all users, improve response times, reduce errors, decrease manual efforts, enhance analytical capabilities, improve data security, and offer improved customer service. The County intends to minimize its total cost of ownership without compromising performance or service levels, and to implement a system that can remain on an upgrade path with minimal future cost and business impact. The County seeks to achieve significant improvements in productivity, operational efficiency, data accuracy, and the overall ability to make informed, data-driven decisions. These improvements will be realized through the implementation of a fully integrated suite of JMS solutions. The County intends to replace its current core JMS, X-Jail, with a proven, commercial-offthe-shelf (COTS) JMS solution. This new system will serve as a foundational component of a broader, integrated public safety and justice technology ecosystem that supports the County’s long-term operational strategy. The selected JMS must support all core detention functions, including Booking, Security, Reporting, Programs, Investigations, Sentence Management, Release, and Administration. Additionally, the system must enable seamless, automated workflows that eliminate manual processes and reduce redundant data entry across departments and staff roles. To meet modern operational standards, the proposed JMS must also integrate with the County’s future-state systems to enable real-time data exchange related to inmate records, incident reports, program participation, classification updates, and other mission-critical operational data. Currently, the existing system lacks integration with key platforms such as Odyssey (court case management), Sapphire (inmate medical), Keefe (inmate financials), and video management systems like Axon and Avigilon. This lack of integration contributes to operational silos, inefficiencies, and an increased administrative burden on facility staff. To address these issues, the County requires the proposed JMS to include robust integration capabilities, using secure [API]s or other proven interoperability mechanisms. These integration requirements are further detailed in the attached Requirements Traceability Matrix (RTM) and must be fulfilled to ensure seamless coordination between internal and external systems. Additionally, the system must be capable of supporting a facility population of up to 600 individuals. The County’s objective is to procure a modernized, best-practices-driven JMS platform that streamlines and automates critical detention workflows, improves data quality, enhances departmental collaboration, and ensures compliance with regulatory and operational standards. The new system must provide timely, accurate, and easily accessible information to support both daily operations and long-term planning. While the County prefers an integrated single solution, it will consider proposals that include standalone 3rd Party applications for specific functions, provided that a detailed integration plan outlining seamless data exchange and workflow automation is presented. Offerors must furnish all necessary technical labor, software, hardware, training, and implementation and integration services. The County requires Offerors to indicate the level of staffing needed for implementation and ongoing support and to estimate required staff engagement hours from County IT staff and end-users by functional area.
