The objective of this contract is to provide: Contractor(s) capable of supplying Austin Energy’s Plug-In EVerywhere™ Network with maintenance, repair and replacement services for all Charging Stations, both current and future in the Austin Energy and Austin-Bergstrom International Airport (AUS) service territory. Maintenance, Replacement and Repair Services are defined as a process that ensures the electric vehicle charge stations continue to provide reliable energy and excellent customer service to electric vehicle drivers. In general, to achieve 95% performance level within a 24-hour period as it relates to reliability, charging station uptime, and service availability seven (7) days a week 365 days a year for the user. The City prefers to award a single contract for all services described herein; however, the City reserves the right to make multiple awards based on individual or groups of specific line items by cost, convenience, or any criteria deemed most advantageous by the City. The City also reserves the right not to award line or group items.
