Core Ticketing System Features: ● Reserved Seating: ○ Interactive, online seat maps allowing patrons to select their specific seats in real-time. ○ Real-time seat availability updates to prevent double bookings across all sales channels. ○ Capability to hold or block seats for internal use, VIPs, or accessibility needs. ○ Option to offer "best available" seating if a patron prefers. ● Online Sales Portal: ○ Fully branded and customizable ticketing pages integrated seamlessly with the MET Theatre's existing website (or the ability to provide a standalone, co-branded portal). ○ Secure online payment processing with support for major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and other common digital payment methods. ○ Direct deposit of sales revenue into MET Theatre's bank account (as sales occur or on a frequent, agreed-upon schedule). ○ Mobile-friendly interface for ticket purchasing and delivery. ○ Ability to offer and manage various ticket types (e.g., adult, child, senior, student, group rates, VIP). ○ Support for promotional codes, discounts, and package deals (e.g., flex bundles, mini-series, season tickets). ● Box Office Operations: ○ User-friendly interface for in-person ticket sales and management. ○ Support for multiple payment methods at the box office (cash, credit card, check). ○ Ability to print physical tickets (thermal ticket printing) or issue e-tickets.
