An outsource billing service for the City of Pelham Water Works; Pelham Water Works provides water, sewer and garbage services to approximately 14,000 accounts in the City of Pelham, Alabama. The billing data for this customer base is developed primarily from water meters at each location. The customer base is divided into four ( 4) billing cycles, which are billed once a month. All accounts are billed each month, with the expectation of a payment being received from each. Receiving and formatting billing data to print, insert, sort and mail water, sewer, and sanitation bills. This process is to include the inserting of the monthly statement(s) in a double window envelope with a security tinted return envelope. Occasionally an additional insert provided by Utility will need to be included.