• Ability to create and assign custom administrator roles. • Ability to assign system generated (pre-built) administrator roles. • Ability to assign custom administrator roles by group or individual. • Ability for administrators and system admins to authenticate using Azure AD, SAML 2.0, or Open Authentication. • Ability to generate statistical reports with customizable reporting fields. • Ability to export reports into a range of formats including, but not limited to, portable document format (PDF), comma-separated values (CSV), and Excel. • Ability to access a 24x7 support portal to open incidences. • Ability to access a status page to outline system news, which may include, but is not limited to, outages and downtime. • Ability to provide automatic notifications to administrators when system outages and/or issues occur. • Ability to customize automatic incident alerts that admins receive. • Ability to collect logs for actions and events that occur within the console. • Ability to integrate logs with enterprise level Security Information Event Manager (SIEM). • Ability to provide access to cloud consoles from web browsers that include, but are not limited to, Mozilla Firefox, Google Chrome, Microsoft Edge, and Safari. • Ability to create a collection of reusable AI generated queries. • Ability to leverage pre-made dashboards. • Ability to provide dashboards and reports based on various metrics and analytics natively within the console. • Ability to create and share custom dashboards with multiple system administrators. • Ability to provide a natively available policy tester for DNS, Internet Content Filtering, and Email Filtering services. • Ability to provide a unified single dashboard to reflect all available services (DNS, Internet Content Filtering, and Email Filtering).