The Agency hereby provides notice that it entered into an emergency contract per S.C. Code Ann. §11-35-1570 with Vendor for the following supplies, services, information technology, or construction: Microsoft Premier Support Services is only offered by Microsoft. Microsoft offers direct and unique access to the various Microsoft product teams, software developers, and source code for current and future products enabling specialized insight to facilitate smooth migrations to existing and future products, quick and comprehensive resolution of product support, troubleshooting and hot-fix type issues, and immediate and focused technology feedback linked between the Judicial Department and the product development teams. Support Account Management from an assigned Microsoft Technical Account Manager helps meet our business requirements for escalation management and expeditious problem resolution.
