4. SERVICE REQUIREMENTS: The vendor shall ensure the following service requirements are provided: a. TRAINING: Vendor shall designate a training officer who shall perform all training for a new vendor security guard assigned to HHS. b. If a new security guard is provided subsequent to HHS provided training, the vendor shall ensure the newly assigned security guard is properly trained on HHS security procedures for a minimum of eight hours at no additional cost to HHS, prior to assigning duty locations. c. Training shall include, but not be limited to, working on-site at a HHS security guard post with a previously vendor-trained guard. d. Once individuals are trained, the same individual shall be utilized and assigned to the same HHS post areas and given the opportunity to be cross-trained at other security guard posts.
