POINT OF SALE (POS) AND INVENTORY SOFTWARE ANNUAL MAINTENANCE MANUFACTURER: ASHBY & ASSOCIATES SOFTWARE, INC. SOFTWARE: CHAINSTORE/AS400 CHAINSTORE/400 POS SOFTWARE IS THE ENTIRE APPLICATION SUITE AND DATA BASE WHICH MANAGES THE FOLLOWING: 1. OFFENDER AND EMPLOYEE SALES OF ALL COMMISSARY ITEMS 2. INVENTORY LEVELS OF ALL ITEMS THROUGHOUT THE TDCJ E&R SYSTEM (COMMISSARIES AND WAREHOUSES) 3. ALL SCREEN, PROGRAMS, AND REPORTING REQUIREMENTS TO MANAGE AND MAINTAIN INVENTORY LEVELS AND OFFENDER SALES 4. ALL INTERFACES TO AND FROM THE APPLICATION SUITE TO MANAGE FLOW OF DATA BETWEEN CHAINSTORE/400 AND 3RD PARTY VENDOR APPLICATIONS WHICH INCLUDES TDCJ MICROFOCUS 5. HELPDESK SUPPORT FOR EMERGENCY APPLICATIONS A&ASI WILL PROVIDE CUSTOM DEVELOPMENT AND PROGRAM CUSTOMIZATION/UPGRADE FOR ALL MODULES AND PROGRAMS WITHIN THE CHAINSTORE/400 ENTERPRISE SOFTWARE PACKAGE EXCLUSIVE TO A&ASI. TO INCLUDE BUT NOT LIMITED: *DESIGNING, ANALYZING, WRITING, TESTING *INSTALLATION OF PROGRAMS AND MODULES *TROUBLESHOOTING, ERROR CORRECTION *HELP DESK SUPPORT