The State’s scope of outsourced Facilities Management services is currently defined to include, but not limited to operational facilities management services, remedial maintenance, operational preventative maintenance, facility inspections, and emergency facilities management services. 2.1. Operational FM services include, but may not be limited to: a. Interior and exterior facility cleaning; b. Landscape maintenance, grounds care, and parking lot maintenance; c. Refuse removal; d. Vermin and pest control; e. Snow and ice removal; f. Preventative and Remedial Maintenance, including repair of all systems and structures; g. Supply of all facilities-related consumables; h. Other services and goods as are otherwise required under any lease; i. Disaster Recovery Planning, in conjunction with (and subordinate to) the State's emergency planning, cooperating with the State in implementing, and managing the State's disaster recovery plan including an emergency action plan (or equivalent) for each Facility as requested by the State; j. Recycling in accordance with local, State, and federal requirements; k. Providing un-armed security; l. Furniture, fixture, and equipment maintenance and relocation repair; m. Shipping and receiving/dock management; n. Special events set up and coordination; o. Move services; p. Management of warehousing; q. Facilities reception services; r. Access control and key management; and s. Parking lot maintenance and management. t. Maintenance and renovations project management 2.2. Remedial Maintenance: Promptly responding to and resolving maintenance issues, including emergencies, by using a 24/7 service system such as a CMMS system, tracking all requests, coordinating with service personnel, and keeping the State informed throughout the process.
