The Commission for the Blind requires a case management software capable of providing the functionality needed by case managers of SCCB to serve our consumers in our Transition, Vocational Rehabilitation, Business Enterprise Program, Children’s Services, Older Blind Services and Prevention Services programs and ensure these programs are operated in compliance with applicable state and federal laws. The software must have checks and balances to ensure, based on each case, the appropriate level of review and leadership oversight is validated within the system. The software must be able to provide off-site functionality and real-time updates to all agency users. The software must have functionality for users: to create caseloads and assign them to agency counselors; set up consumer profiles to store their personal data and create a unique identifier to protect PII; allow for our internal service providers to track provision of services; to be able to track period of performance for federal grant funds. The software must have reporting functionality that meets the reporting requirements of the Rehabilitation Services Agency (RSA) for mandatory federal reporting including but not limited to the RSA-911, RSA-7-OB, RSA-15, and ETA-9169. The software supplier must be able to provide updates to the software to maintain compliance with federal regulations and reporting requirements. The software must have functionality that allows the expenditures of providing consumers goods and services to be tracked and accurately identified with the program. The software will protect PII as required by related federal laws.
