General Specifications • Awarded vendor must be a licensed, factory-authorized commercial food service contractor. • Have experience performing diagnosis and repair on commercial food service equipment. • Provide services on an as-needed basis. • Agree that all food service equipment currently covered under factory warranty will be exempt from this contract until the warranty expires. After the expiration of the warranty, such equipment may be added to this contract. • Agree that refrigeration equipment will not be covered under this agreement. • Provide all necessary repairs for food service equipment, including but not limited to the brands specified on pages 36–38. This list represents current equipment and is not intended to limit the scope of work to those specific makes or models, as future purchases may include additional brands. • Notify the School Nutrition office representative of costs before ordering parts to obtain authorization for service calls and parts. DO NOT perform any work without prior approval from the School Nutrition office. • Vendor must be capable of responding to repair calls within two hours. • Vendor shall liaison with the School Nutrition Program to schedule repairs. • The invoice should clearly state the service date, location, and scope of work to facilitate payment processing. • Invoices should be submitted no later than two weeks after the service date. • After the contract is awarded, a meeting will be scheduled with the vendor before services begin.
