The selected Contractor shall deliver a CAD system that meets the following overarching objectives for KCSO’s operational needs: System Design and Configuration Tailored to KCSO’s requirements, supporting multi-agency operations and regional emergency coordination. Capable of handling high-volume emergency and non-emergency dispatch operations. Integration and Compatibility Integration with KCSO systems such as Records Management System (RMS), Geographic Information System (GIS), 9-1-1 call processing, and radio communications systems. Support for mobile platforms, including Mobile Data Computers (MDCs) using the Microsoft Windows operation system software and smartphone applications based on both the Apple iOS and Google Android operating systems software. Essential Features and Functions Real-time incident creation, tracking, and resolution. Advanced mapping with GIS integration for accurate unit tracking and geofencing. Leading-edge analytics for resource optimization and strategic deployment. Secure role-based access control and security policies and practices that are compliant with the current FBI Criminal Justice Information Services (CJIS) Security Policy.