i. Vendor will provide a standalone SaaS based solution compatible with Salesforce that can identify and manage fraudulent and potentially fraudulent applications for admission, which will stop these applications from automatically being sent from Salesforce to Ellucian Colleague, with minimal to no impact on legitimate applications. ii. Vendor will provide a project manager to be the primary point of contact for the OTC implementation team, once the agreement has been finalized. The vendor project manager will work with the OTC implementation team to develop the project plan and timeline and track progress toward successful completion. iii. Vendor will provide the technical and functional resources (persons and documentation) necessary to successfully implement the SaaS solution in the production, full sandbox, and partial sandbox environments. iv. Vendor will provide end-user training, including discussion regarding best practices, for the OTC implementation team and college representatives.
