The selected proposer will be responsible for the following: 1. Dispatch Services: • Provide 24/7 dispatch coverage for emergency and non-emergency calls to the East Palo Alto Police Department, ensuring timely and accurate deployment of police resources. • Utilize Sunridge RIMS CAD system for dispatch operations, with mapping software, mobile mapping software and E911 and Next Gen (NG911) link software in use. • Maintain comprehensive, real-time logs of all dispatches and actions taken during incidents. • Coordinate with neighboring jurisdictions, fire, and medical units as needed for mutual aid. • Make entries into the California Law Enforcement Telecommunications Systems (CLETS), such as Automated Firearm System, Missing/Unidentified Persons System, Stolen Vehicle System, Automated Property System, etc. • Provide full access to State of California Automated Criminal History and FBI III Systems • Monitor ShotSpotter and FLOCK automated license plate reader systems • Conduct inquiries for officers into Federal, State, Regional and local databases through CLETS and Collaborate, and research local records as requested. • Make entries and inquiries into CAD BOLO system. • Assign report numbers to incidents...
