ASL interpretation services are required for CPA personnel who are deaf or hard of hearing, supporting various settings such as training classes, personnel meetings, seminars, and business operations. Interpretation may be provided in person at CPA locations in Austin, Texas, or virtually via online platforms, if requested by CPA. The Successful Respondent must: • Ensure the availability of at least two (2) interpreters for in-person requests with a minimum of 24 hours' notice. For virtual service requests with short notice, at least one (1) interpreter must be available within four (4) hours. The Respondent must also have the capability to provide additional interpreters as needed, based on event size, complexity, or participant requirements. CPA currently employs five (5) deaf and hard of hearing employees who may regularly utilize these services and may also support other agency personnel during interpretation sessions.
