1. Work with the County to manage risks and control costs. • Work with the County to develop, recommend, negotiate, and implement costeffective insurance and/or risk financing programs. • Analyze factors that are driving cost of risk. • Work proactively with the County to ensure the County’s risks are adequately insured. • Provide expertise and advice to the County in risk management matters separate from but related to insurance. • Prepare for and attend meetings, as reasonably requested by the County, or as initiated by the Broker. • Coordinate risk management efforts and requests as retained by the County. 2. Represent the County to incumbent insurers as well as other insurers. • Work with the County to ensure renewal information is comprehensive, professional, and of a character that will obtain for the County the best possible response. • Formulate a renewal strategy for new or ancillary insurance products at the direction of the County or its designee. • Make reasonable attempt to access all necessary insurance companies for ancillary coverages via direct contract or by use of a secondary broker. • Broker must disclose to the County the use of such a secondary and/or wholesale broker. • Negotiate on the County’s behalf with insurance companies and keep the County informed of significant developments. • Provide the County or its designee with pricing and coverage summaries for all new coverages and updates on changes to existing pricing and coverages. • Place coverage as instructed by the County. • Direct carriers or broker to distribute one (1) complete hard copy and one (1) digital copy of all policies to the County within ninety (90) days of policy inception, including all policy forms and endorsements. • Review policies, endorsements, and invoices for accuracy and conformity to specifications and negotiated coverages. • At least quarterly, monitor published financial information of the County’s current insurers and alert the County immediately if insurers’ status falls below broker’s minimum guidelines. • Field questions from the County relating to contractual coverage issues between the County and its insurer. • Keep the County informed of significant changes and/or trends in the insurance marketplace and provide the County with an annual forecast of market conditions. 3. Deliver administrative support- Claims • Assist the County in claim(s) reporting including first contact with carrier and forwarding of assigned adjuster contact information to the County, as needed. • Monitor reserve amounts and advocate in reducing reserve amounts and getting claims closed in a timely manner. • Coordinate quarterly claims meeting between the County and insurer to discuss pending claims. • Claims dashboard and 24/7 online access preferred. • Benchmarking capabilities a plus. 4. Deliver administrative support - Insurance • Assist the County in preparing underwriting information and insurance applications. • Provide all necessary certificates of insurance to the County. • Maintain a current list of County certificate holders. • Assist in premium allocation models. • Assist in special risk management projects as directed by the County. • Assist with specialized loss control services as requested by the County. • Provide the County with a copy of all applications submitted to insurance markets on behalf of the County. • Process endorsement requests from the County or its designee. • Process certificates of insurance, bonds, and auto identification cards as requested by the County. • Review the accuracy of audits, rating adjustments, dividend calculations, and loss runs.
