Insurance broker service capabilities and support are key aspects of the relationship with the Town. An entity responding to this request should demonstrate substantial, high-level knowledge, expertise, and success in at least the following areas: A. Safety and risk management services, including claims analysis, loss prevention, web-based training, etc. B. Performing a quarterly loss review and presenting a quarterly loss report. C. Evaluation of the existing Town property and casualty insurance program and suggest recommendations for additions or changes to coverages and limits of insurance. D. Upon renewal, marketing the Town property and casualty insurance program and obtaining competitive quotes. E. Presenting a written report to document the quotes received from the various carriers. F. Reviewing the individual policies for accuracy and completeness prior to delivery to Town. G. Advising, reporting, handling all claims and monitoring the claims.