The Contractor shall coordinate, manage, and control all necessary service activities, which shall include, but not be limited to: Operating all Services to the levels and standards required as described throughout this RFP as well as any additional service added to this contract by the Town of Kernersville; Providing drivers, supervisory, maintenance, service and administrative personnel; Establishing all employment policies relative to Contractor’s personnel; Development and implementation of driver training and testing programs; Development and implementation of administrative, safety and security procedures, performance statistics, and financial records; Development and implementation of methods to maximize service efficiency and reliability; Performing all activities associated with the maintenance of equipment required for the operation of the system; Performing operational planning, scheduling, blocking, run-cutting and other related functions, such as identifying running time and/or loading problems and recommending specific schedule and other adjustments to correct problems; Executing data collection and gathering services as requested by the Town of Kernersville; Implementing all Federally required programs such as FTA Drug and Alcohol Testing, and ADA Compliance, and NTD reporting requirements; and Providing required insurance coverages.
