The OAG will request service of process from the Contractor via email, designating the OAG Program Area Requestor to whom the invoice will be sent, providing the name, address, and other relevant information of the individual on whom process is to be served, in order for the Contractor to perform services under the Contract, including multiple addresses at which the individual may be located, if known, and indicating the type and level of service required by the OAG; Routine Service, Express Service, or Priority Service. Service Levels are as follows: 4.2.2.1 Routine Service – Routine service of process must be issued, served, and filed with the courts, in accordance with the requirements of the particular court involved, within 14 calendar days of notification by the OAG that the documents are ready for service (unless extended by the OAG in writing). The Contractor shall in all cases attempt service within three calendar days from receipt of such service documents, excluding Sundays and legal holidays officially recognized by the applicable jurisdiction. 4.2.2.2 Express Service - Express service of process must be issued, served, and filed with the courts, in accordance with the requirements of the particular court involved, within seven calendar days of notification by the OAG that the documents are ready for service, excluding legal holidays officially recognized by the applicable jurisdiction. The Contractor shall in all cases attempt service within two calendar days from receipt of such service documents, excluding Sundays and legal holidays officially recognized by the applicable jurisdiction. 4.2.2.3 Priority Service - Priority service of process must be issued, served, and filed with the courts, in accordance with the requirements of the particular court involved, within three calendar days of notification by the OAG that the documents are ready for service (unless extended by the OAG in writing). The Contractor shall in all cases attempt service within one calendar day from receipt of such service documents, excluding Sundays and legal holidays officially recognized by the applicable jurisdiction.
