1. Interviewing complainants, licensees and witnesses. If requested by the Board, interviews shall be recorded and submitted with the investigation report. 2. Obtain and review documents, including medical, business, insurance and other records related to licensed durable medical equipment suppliers which are, or relate to, the subject of the complaint(s). 3. Inspect court records and documents, if applicable. 4. Submit written investigative reports which identify the staff conducting the investigation, interview(s) and final report. 5. Compile case files to present to the Kentucky Board of Durable Medical Equipment Suppliers and its subcommittee. 6. Work with the Board Counsel on pending litigation, if requested. 7. Preparedness to provide testimony for administrative hearings. 8. Investigators must be able to interpret the licensure laws administered by the Kentucky Board of Durable Medical Equipment Suppliers, specifically but not limited to KRS Chapter 309.400 through .422 and 201 KAR 47:010 through 201 KAR 47:030. 9. Investigative reports shall include citations for potential statutory and regulatory violations, including specific ethics codes provision, if any, identified in the investigation. 10. A status report shall be submitted to the Board prior to the meetings of the Complaints Committee. 11. Attendance at subcommittee or board meeting, if requested.
