The Successful Proposer(s) will demonstrate competence in modern campus business operations, including, but not limited to: A) Innovation in design, layout, services, and product offerings; B) Commitment to a positive customer service experiences dedicated to serving the needs of students, faculty, staff, families, alumni, and visitors; C) Maintaining competitive pricing with local and online retailers; D) Expanded marketing efforts, including promotion of TTU brands; E) Integration and cooperation with Athletics and Student Organizations; F) Reduction of the current requirements for storage and retail space; G) Efforts to lower overall operating expenses; H) Familiarity with current trends in college service delivery and open to adapting to future trends; I) Commitment to competent and sufficient staffing dedicated to the needs of the TTU campus; J) Conducting regular (at least monthly) meetings with the TTU Bookstore Advisory Team. Topics should include, but not be limited to, sales data, engagement opportunities, adoptions, and requests, along with innovative ideas and opportunities; K) Providing debit and credit card processing services for the convenience of the campus population in compliance with TTU’s policies. The Proposer will maintain compliance with PCI DSS requirements and provide TTU’s Information Security Officer with an annual Attestation of Compliance. Will need to be able to process transactions at pop-up events where active Wi-Fi or cellular signals are not available; L) Providing Open Educational Resources (“OER”) and assisting TTU with the posting of a searchable list of courses and sections of courses that require or recommend only OER in compliance with Texas Education Code § 51.4521. OER are defined as publicly available teaching, learning, and research resources that are either available in the public domain or released under an open license and are designed for accessibility, allowing educators and students to modify and use the materials without needing to seek additional permissions...
