The Contractor will provide DFPS APS clients the professionals listed in Section 1.1 in Region 3 that meets the requirements of Section 2. APS Client Characteristics. DFPS will refer clients in an open APS case that are the alleged victims of physical and/or sexual abuse, medical, mental or physical neglect, or financial exploitation and are: Age 65 or older; Age 18-64 or an emancipated minor with mental, physical, or developmental disabilities that substantially impairs the ability to live independently or provide for their own self-care or protection; Determined to be in a state of abuse, neglect, or financial exploitation; Have questionable capacity to consent; Refuse to make adjustments to eliminate continued financial exploitation; Refuse to accept assistance to alleviate abuse and/or neglect; Have a lack of mental or medical care for a long period due to: No connection with a health care system or provider; Inability to see his or her own licensed healthcare provider in a timely way because of scheduling difficulties or licensed healthcare providers being unavailable; or Reluctance to leave home to visit a doctor's office, clinic, or hospital. People suffering from a negligent act or omission; or Possible misdiagnosis, over-medication, or inadequate care by an individual responsible for providing services. Service Authorization and Referral Process. DFPS Staff will authorize services by sending a Service Authorization (Form 2311) prior to the Contractor providing services. DFPS can verbally authorize this service and DFPS will send the Service Authorization on the next business day. Contractor will provide the services as indicated on the Service Authorization. DFPS will provide any case specific instructions in it. Contractor must document the time and date that the Contractor received the Service Authorization by either: Maintaining the email; If not sent by email, the time and date stamp; or If verbal request, documentation of the verbal request with date and time received. Unless indicated otherwise on the Service Authorization, services will be provided in the client’s home. Travel to and from the service location site is not reimbursed. Mental Health Assessments. After a Face-to-Face Interview, the Contractor’s professional will conduct, document, and submit a complete written assessment that is sufficient to respond to the client’s issues that the professional is assessing and substantiates their conclusions. Face-to-Face Interview. May include a clinical interview, an assessment of their medical history, a mental status exam, or treatment recommendations. The professional’s assessment must include the following or if not applicable, indicate such: Date the Service Authorization was received; Date with the start and end time; Location; Description of the client’s current and historical medical and/or mental condition; Name of the tests that were performed as deemed necessary by the professional or specified by DFPS Staff, which includes the following: Memory Assessment; Mood Assessment; Mobility Assessment; Medication Review; or Medical history. Interpretation of the test (see Subsection E above) with a narrative description of the test’s findings; If applicable, recommendations for further testing or treatment that includes an explanation as to why it should be performed; Whether the client has capacity to consent to the assessment and/or testing; Name and credentials of each professional involved in the preparation, administration, and interpretation of assessment and/or test; Exhibit B (See Section 2.4.2), if applicable; and Signature and date the professional completed all parts of the assessment.