Remote Access & Control: Instant, secure remote access to desktops, servers, mobile devices, and embedded systems, allowing for troubleshooting, software updates, and routine maintenance. Remote Support: Real-time remote IT support capabilities for end users, including features such as session recording, file transfer, multi-user sessions, and remote scripting. Secure Connectivity: End-to-end encryption, multi-factor authentication, and compliance with major data protection standards to ensure secure communications and data handling. Integration & Customization: Compatibility with existing service desks, CRM systems, and enterprise workflows via APIs and SDKs to ensure seamless integration. Scalability & Licensing: Flexible deployment options (cloud-based, on-premises, or hybrid) and licensing models that support organizations of varying sizes and technical requirements.