The scope of services include the design, standardization and implementation of scripts, configuration, pageflow, workflow, records, reports, and training and support related to the Accela Civic Platform (including Accela Citizen Access (ACA)) for the following modules: 1. Building 2. Planning 3. Property Standards 4. Licenses 5. Fire 6. Public Works 7. Health Additional services include integration for listed modules: 1. GIS 2. Google Calendar 3. Payment Process System 4. Laserfiche 5. Granicus With the following services: 1. Scripting Standardization 2. Citizen Portal/Public Portal Objective The city hopes to expand department integration by incorporating additional City departments and respective services. Existing capabilities will be improved through the refinement and optimization of current module workflows. Furthermore, develop more robust reports and dashboards, add new features like Public Portal, and integrate additional services. With advanced training and support and scripting standardization.
