A. Coordinate the development, promotion and administration of the Benefits and Retirement programs for the district. B. The Provider will be required to provide benefits counselors as needed at a remote location, to more efficiently process the enrollment of benefits for newly hired employees at no cost to the district. The benefit counselors will not only be required to assist newly hired employees with their benefits enrollment but to also assist the Benefits Division of Human Resources with additional tasks required in the onboarding and separation of employees. C. Meet with benefit eligible employees during our annual open enrollment to communicate all options, policies and procedures under the Benefits Program, Retirement Plans, and certain District-sponsored benefits. D. Act as broker of record for the district in connection with any voluntary insurance products underwritten by private insurance companies (excluding PEBA Insurance and Retirement Programs). Assist the District in the design of proposed voluntary insurance plans by reviewing existing plans and proposing new insurance products offered or to be offered as a part of the Benefits program at the District. E. Enroll, through an automated enrollment service (MyBenefits, EBS, or automated fillable Notice of Election), all employees electing to participate in the PEBA Benefits and Retirement Programs. Ensure that all paper forms are completed properly, signed and submitted with the appropriate documentations. F. Follow-up with employees to ensure that decisions are made in a timely manner regarding enrollment or changes in the PEBA Insurance and Retirement programs. G. Provide deduction files in the approved format for the current payroll software system for new hire enrollment and annual open enrollment changes by designated dates to ensure accuracy of employee’s deductions, including optional life and SLTD changes-based age and salary. Responsible for providing an electronic import in the approved format to the Payroll Office for all voluntary insurance products offered by Provider. H. Provide a customer service call center for telephone enrollments during open enrollment for employees that may include (i.e. virtual staff and/or employees out on medical leave), claims and/or questions. I. Provide a cost/benefit analysis for employees regarding insurance benefits that are offered as a part of the Benefits Program and the applicable premiums. J. Conduct employee surveys regarding satisfaction with benefits and retirement programs and employee needs for new products as requested by the district. K. Prior to the enrollment period, Provider will conduct an Open Enrollment overview and training for benefit counselors that will be used in the district during the enrollment period. L. Provider will allow the Benefits Team/HR to meet the enrollment counselors before the enrollment period begins. Benefits Team/HR reserves the right to remove any counselor that he/she feels does not meet the standards of the district at any time. M. Provider shall not offer services deemed undesirable by the district. All services will be discussed and agreed to by the District and the Provider. Provider shall not offer any services without prior approval. N. Provider shall provide a database of information required for the district to send Initial COBRA notices to employees gaining coverage. Assist Benefits Team with providing 18-month COBRA notification to employees.
