Utility Billing is a key strategic project for the City that will be implemented into the organization over a mutually approved implementation plan. The City is looking for a proponent to provide insights on how leveraging its systems will improve processes and drive best practices. The successful proponent will provide a solution that is able to provide support in the following areas: • Deliver on the functionality outlined in this RFP with a minimal number of disparate systems and integration points. • Integrate with existing systems and allow for easy migration of data between systems. • Support the organization through the deployment of functionality now and in the future, as needs and requirements evolve. The City is interested in establishing a long-term partnership with the proponent(s). • Deliver a robust reporting functionality that is flexible, intuitive, and configurable. The proponent is encouraged to propose the solutions that they think best meet the needs identified in this RFP. The City has stated its preference for a SaaS/Cloud solution.
