The County of Kern is seeking a qualified firm to provide, install, and integrate a new Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL) System that meets the following objectives: (a) Voice and data communication between dispatchers and bus operators that provide high-quality reliability and availability. (b) Tools that allow dispatchers to track and respond to incidents quickly, easily, and effectively. (c) Reporting and data analytics tools for fleet management and on-time performance improvements that reflect industry best practices. (d) Real-time bus information for KT passengers that includes arrival times, notification of service delays, changes, and interruptions. (e) Reliable and low-maintenance onboard equipment that minimizes resources required to monitor, report and repair device failures. (f) Seamless and reliable integration with existing KT software including but not limited to – scheduling and dispatching, fare collection and ridership, accounting, asset management, reporting, and data analytics. (g) Provision of initial, and as needed, training and technical expertise to County and Operations Contractor staff. (h) Integration with existing KT software applications including, but not limited to, fare collection, head-sign, audio and video surveillance systems, etc.
