The selected consulting firm will be expected to: 1. Lead the implementation of business office modernization, with a focus on streamlining and minimizing manual and outdated processes. 2. Optimize procurement and financial operations to reduce redundancy and enhance efficiency. 3. Reinforce internal controls and mitigate operational risks. 4. Facilitate technology integration and system optimization, particularly with Ellucian Colleague, Etrieve, NC E-Procure, and Web Cashier. 5. Facilitate the generation of user-friendly financial performance and budget reports, including key metrics, to aid in decision-making. 6. Provide change management and staff training to ensure smooth transitions. 7. Develop and execute a formal succession and knowledge transfer plan in anticipation of the Controller's retirement. 8. Enhance leadership communication and cultural alignment between the business office and institutional leadership. 9. Consult regularly with executive leadership, the board of trustees and variou
