A. Quarterly Inspections – The Contractor shall perform quarterly inspections of the plant’s automation system on dates agreed upon by the Commonwealth and the Contractor. The services required with each quarterly inspection include but are not limited to the following: 1. Conduct general inspection of Programmable Logic Control (PLC) system equipment, Human Machine Interface (HMI) equipment and personal computer Supervisory Control and Data Acquisition (SCADA) equipment related to the plant automation system. 2. Conduct personal computer SCADA system malware scan and anti-virus scan. 3. Conduct personal computer SCADA software backup, HMI software backup, PLC software backup and plant operating archive. Software backup and archive data will be stored on an external storage device that will reside at the facility. 4. Update personal computer SCADA system software, HMI software and PLC software as necessary to maintain proper and effective plant automation systems. -2- 5. Provide a report describing any equipment deficiencies discovered and the recommended corrective action for each. 6. Ensure that all software and program conversions, subscriptions and licenses are up to date. Quarterly Inspections shall be paid at the Contract unit price bid per hour, which shall furnish all necessary labor, materials, equipment and incidental costs necessary to complete the work described herein. B. Service Calls - The Contractor shall repair or correct any malfunctions or errors with the plant automation system for non-emergency service within a timeframe of twenty-four (24) hours, unless otherwise agreed upon by the Commonwealth. Service Calls shall be paid at the Contract unit price bid per hour, which shall furnish all necessary labor, materials, equipment and incidental cost necessary to complete the work described herein. Non-emergency service calls will not require the Contractor to provide service on Holidays. Service that is required on Holidays will be considered an Emergency Service Call, as determined by the Commonwealth. Note: Holidays shall consist of seven (7) days being New Year’s Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day and Christmas Day and shall be the day that the holiday is observed. C. Emergency Service Calls – The Contractor shall provide emergency type service to keep the plant automation system malfunctions or errors that impact plant operations and are deemed an emergency by the Commonwealth, the Contractor shall provide service within three (3) hours of the time of notification by the Commonwealth. If emergency service is not provided within three (3) hours after direct verbal or telephone notification from the Commonwealth, the Commonwealth has the right to secure the same service from another source and the Contractor shall reimburse to the Commonwealth all expenses incurred. Any plant automation system malfunction or error that impacts or has the potential to impact effluent water quality as defined by the plant supervisor shall constitute an emergency service request. Emergency Service Calls shall be paid at the Contract unit price bid per hour, which shall furnish all necessary labor, materials, equipment and incidental cost necessary to complete the work described herein. Note: Holidays shall consist of seven (7) days being New Year’s Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day and Christmas Day and shall be the day that the holiday is observed.
