The offeror will provide at minimum: A solution that will address the objectives listed above and the functional and security requirements laid out below. The solution must encompass tools, licensing, configuration, installation, integration, and data transfer needed in the use and administration of the financial investigation software. The offeror must provide initial training for 15 employees, to include the following roles: forensic accountants, charitable funds auditors, and supervisors. The offeror will provide training documentation, guides, and online resources to ensure the AGO can independently use and maintain the software. Additionally, the offeror must provide maintenance and support activities that include ongoing technical support, troubleshooting and issue resolution, and updates and patches to maintain security and functionality over time. The offeror must provide a timeline, in the form of a project implementation outline and schedule, of the expected planning and implementation phases necessary to fulfill the Scope of Work. The implementation phase will include data migration from current systems, along with setup and customization of the new solution, and time for iterative feedback and enhancements.
