The Project consists of labor services to install approximately 2,200 water meters in the Owner’s service territory. The Owner is purchasing AMI System hardware through a separate agreement with Neptune Technology Group. The following is a summary of the Authority’s current water meter system: • Number of existing Owner customers: 55,795 • Total number of new AMI meters to be installed: 2,472 • Total number of existing meters to be retrofit with MIU (Optional): Approximately 12,000 • Date of last major water meter upgrade: Residential sized replacement program (AMR) completed in 2023 • The Owner uses Cayenta, version 9.2 for its Customer Information System (CIS). The Authority also has a customer payment portal through Invoice Cloud, with origination point through Cayenta’s self-service portal.
