Please note: This is a Sole Source Notification. Pantheon is the only web hosting company to provide up to 420K+ average monthly visits (unique), version control to track changes, and automated backups, New Relic APM Pro for tracking site performance as well as finding and debugging critical errors. Automatic backups of code, files, and database performed every 24 hours and can be performed as needed so that site assets are protected with several redundant site copies retained. A single instance service for jaxpubliclibrary.org that does not share space with other websites across three separate servers for speed, enhanced security, and website scalability. Multi-development environment to create site versions that can be securely shared with contractors and business stakeholders. One-click core updates – updates to the core via the dashboard to allow for redundancy in the event the Manager for Web Experience cannot make crucial core and security updates. Ability to designate a team that can perform specific tasks in the absence of the Manager for Web Experience. 24x7x365 priority chat support, as well as ticketing and escalating support (guaranteed sub two-hour response time), technical and optimization support using New Relic APM Pro.
