• The agency shall provide at least four activities (e.g., events, classes, educational programs, outings, etc. to a minimum of 40 unduplicated clients each month. The agency shall ensure that their outreach and engagement is specifically targeted at older adults who are not currently involved in programming with their agency or another agency. The goal is to expand access and inclusion, rather than repeatedly serving individuals who are already engaged. • In order to demonstrate that the agency is reaching older Adults throughout the County, especially areas outside the Madison City limits, the agency must show through program data and outreach records, that at least 10 percent of the population served resides outside of Madison. • Agency must document their outreach attempts and total recruitment of clients who are Asian for each particular geographic area (rural and urban) • It is expected that all proposed programs serving older adults will document and provide feedback regarding client/participants’ perspectives concerning services received as well as suggestions for new, enhanced and different services