The vendor shall deliver services in accordance with the following detailed specifications: 2.1 Workers' Compensation Management A. Provide a full range of Workers' Compensation services, including case management for injured workers. B. Assist with reporting and managing claims in compliance with Connecticut General Statutes Section 31- 284 et seq. (Workers' Compensation Act). C. Conduct injury trend analysis, loss control reviews, and develop reports to identify areas for improvement. D. Deliver regular updates and reports on claims status and injuries to city management. E. Facilitate communication between the city, medical providers, legal representatives, and injured employees. 2.2 Risk Control Services A. Conduct workplace safety audits and comprehensive risk assessments in accordance with OSHA standards 29 CFR 1900-1999. B. Develop a customized risk management plan based on audit findings, including strategies to reduce hazards and prevent workplace injuries. C. Provide training programs for employees and management on safety practices and risk control measures. D. Create and maintain an up-to-date exposure control plan in adherence to state and federal safety regulations. E. Implement procedures for accident investigation, documentation, and reporting, conforming to best practices in safety management.