The monitoring company must meet the following minimum criteria: A. Certified by the Central Station Alarm Association B. Provide monitoring equipment • Must have the capability to receive fire alarm signals over the internet and/or via cellular communications. • Must be able to receive fire alarm signals that are using Contact ID format over dedicated POTS lines. • Must have at least one (1) backup system. • Must be UL listed. C. Provide 24 hour per day / 7 days per week monitoring and dispatching for fire alarm systems. D. Maintain a call-down list for each facility and perform call-downs on receipt of the alarm. The list shall be updated at the request of SCS. E. Reprogram all locations (if applicable). F. Provide alarm reports to include, at a minimum, the alarm history, open/close reports, etc. G. Calls from any site must not be long distance. As SCS constructs new facilities or expands existing facilities, the awarded bidder shall add any additional locations to the service.
