Inmate Communication (Telephone) Systems Requirements: • All-purpose phones will be installed at current and future location designated by agency. Phones must be factory-sealed, constructed of heavy gauge steel, with shockproof keypads, a shatter proof handset, and no removable parts. • All handset cords must be customizable in cord length and shall be armored and have a poly-coated steel lanyard that can withstand minimum of 1000-foot pounds pull of power. • Tamper preventative screws shall be used on all telephones to protect from vandalism/and or destruction • Phones must be hearing aid compatible with external volume control and minimize background noise. • Phones must be PIN protected • Phones must utilize voice biometrics • Contractor will maintain 10% replacement stock of damaged phones, always. • Barge in/Termination feature shall be made available remotely. • Monitor/download/record conversation for investigation • Word alert notifications • Call blocking capabilities • Inmate suspension function to restrict or prevent an inmate from making calls Inmate Tablet System Requirements: • Must provide 15 tablets per dorm with that being a total of 60 tablets. • Tablet Subscription program with optional premium content. • Phone application
