The Community College System of New Hampshire (CCSNH) invites proposals for a technical needs assessment, implementation, configuration, and support of a unified communications system with seamless integration into Microsoft Teams, or full Teams implementation. CCSNH is a public community college system with seven locations and five satellites across New Hampshire, with its central office in Concord. CCSNH serves approximately 9,000 full-time equivalent (FTE) students, ranging from 4,000 FTEs at the largest college to 1,000 FTEs at the smallest. The CCSNH Systems Office provides centralized resources, services, and applications supporting the seven campuses, including: • SCT Banner (ERP system) • Microsoft M365 • The Wide Area Network (WAN), connecting all campuses to the Systems Office in a hub-and-spoke configuration, currently handling inter-campus VoIP traffic CCSNH seeks a highly qualified vendor to deliver a cost-effective, comprehensive solution. This turnkey solution must include procurement, deployment, porting, configuration, and ongoing maintenance and co-management, with an onsite implementation component covering physical hardware deployment, cabling, and wiring for seamless integration. The vendor must ensure scalability and service enhancements balancing benefits and costs for CCSNH.
