A. Functionality. 1. Demonstrate the two-way integration capabilities between the software and Ellucian Banner and any additional integrations available like Google Calendar. 2. Demonstrate how departments will input preferences. 3. Demonstrate reporting capabilities. 4. Describe the onboarding and implementation process, and long-term customer service support for administrative users. B. Service/Maintenance. 1. Describe your warranty. 2. Describe your customer service and how administrators can expect to receive help or training on the product when needed. 3. Describe the implementation process, including an estimate of resources and time needed from Weber State University, as well as types of access required. 4. Describe your Service Level Agreement. 5. Provide details on how robust and flexible the APIs are. With proper integration, does your product have the ability to automatically activate and deactivate user accounts based on employment status?
