The New York State Office of Attorney General is issuing this Request for Proposals (RFP) to seek proposals from responsive and responsible Contractors for Enterprise Network Support. Contractor will be required to learn and understand all aspects of OAG infrastructure and network services. The level of understanding required to be effective on the job is significant. New resources must possess the ability to quickly understand the overall network design, how traffic is routed and controlled, and the purpose of each piece of equipment. Resources dedicated to support network services are required to ensure high availability needed for this critical infrastructure. Examples of this infrastructure include Wide Area Networks (WAN) with Cisco routers, Software Defined WAN (SDWAN) with Palo Alto ION devices, Wired and Wireless segmented Local Area Networks (LAN) with Cisco switches and Access Points, Palo Alto Firewalls and VPN, Cloud Networks, Cisco Unified Communications (UC)/ Voice over IP (VOIP) networks and Data Center (DC) networks. Unified Communication as a Service (UCaaS) and Contact Center as a Service (CCaaS) migration experience will also be beneficial during this engagement.
