1. General: o Provide modern web form capabilities that allow for easy editing of forms and that clearly define workflows for customers and staff. System must allow online submission and payment of permits, licenses and related activities. The City will only consider hosted solutions. Please detail the network environment, data backup frequency and structure, and guaranteed percentage of uptime. All solutions must clearly explain the City’s ability to export information from the system in the event of the maintenance contract being terminated. 2. Comprehensive Planning: o Support for long-range planning efforts, such as Comprehensive Plans, Zoning Ordinances, and related activities. o Tools for tracking planning activities and collaboration among city departments, stakeholders, and community members. 3. Community Development: o Tools for managing community development projects, including tracking progress, reporting, and integrating with other planning activities. o Integration with GIS to enhance visualization of community development projects. 4. Public Works: o Provide for permit submission and management functionality to issue, manage, and inspect permits in relation to right-of-way, excavation, driveway, sidewalk, curb cut, street patching, utility revision, sewer connection, and construction site stormwater pollution prevention. o A user-friendly interface for managing contractor contact information, insurance certificates, and performance bonds. o Automated notifications and reminders to contractors and staff of expiring insurance certificates and bonds. 5. Nuisance Code Enforcement: o Capabilities for tracking, managing, and enforcing nuisance complaints and violations. o Workflow management for issuing citations, notifications, and managing case histories. o Automated notifications and reminders to citizens, staff, and other stakeholders.
