The City of Lomita requires a reliable, secure, and efficient IT service provider to oversee and maintain its technology infrastructure. This includes on-site IT support at City Hall, implementation of Microsoft SharePoint, and cybersecurity monitoring and training. The selected contractor will also assess the city's current IT environment, recommend improvements, and manage the transition from the existing IT service provider. Additionally, the contractor will be responsible for ensuring compliance with IT security regulations, tracking response times for service requests, and offering a high-priority ticketing system for critical IT issues. This project is vital to the City’s operational efficiency and data security, requiring an experienced partner with a proven track record in municipal IT support.
