The City of Port Townsend is initiating this Request for Proposals (RFP) to identify a qualified organization that will work collaboratively to provide Port Townsend’s Visitor Information Services. Visitor Information Services serve as a foundation for destination marketing programs, tourism stakeholder relationships, digital communications, and more. The selected organization will serve visitors, residents, business owners, and many other stakeholders within the spirit of community hospitality. This work continues a history of providing essential services to travelers, provides an accurate, warm, and welcoming visitor experience, and builds on data collection systems that will serve the City of Port Townsend Lodging Tax Advisory Committee (LTAC) and tourism collaborators in the future. The scope is also meant to serve residents, people who live and work in Port Townsend seasonally, and any other audience that is seeking information about Port Townsend’s events, programs, and businesses. Approximately 20% of visitors to Port Townsend are here visiting friends and family. Local residents’ access to information about their community is an important aspect of this work.
