Chicago Department of Family and Support Services (DFSS) seeks operators for Drop-in Centers serving individuals or families experiencing homelessness in the city of Chicago. Drop-In Centers play a key role in meeting the basic needs of vulnerable Chicagoans and connecting people to Chicago’s homeless services system. The primary goal of drop-in services is to build a positive connection with vulnerable individuals, provide a stable place or physical anchor in the community, meet basic needs and encourage movement via case management to more stable situations, such as shelter and, ultimately, permanent housing. Drop-in Centers are spaces open during the day (or non-standard business hours) where people experiencing homelessness can access case management, resources (like food, Wi-Fi, showers, laundry), and connection to other community services. The goal of this RFP is to ensure that there are physical spaces serving the entire geography of Chicago that are available to people experiencing homelessness.
