2.1.1 Customer Service: Frequent and timely communication with the yearbook adviser, ability to assist advisers and students when needed. 2.1.2 Design & Customization: User-friendly design software and/or web-based platforms with templates and editing tools. Easy layout customization for students and advisers. 2.1.3 Printing & Production: High-quality print and binding options (hardcover, softcover, etc.). 2.1.4 Photo Management: Cloud-based photo storage and editing features. 2.1.5 Collaboration Tools: Multi-user access for students and staff. 2.1.6 E-commerce & Ordering: Online ordering system for students and parents. 2.1.7 Ad Sales & Fundraising Tools: Support for marketing and selling ads and personal pages. 2.1.8 Proofing & Approval Process: Digital and/or physical proofing options. 2.1.9 Ordering Flexibility: Ability to adjust the number of books printed. 2.1.10 Timely Delivery & Distribution: Shipping options and estimated turnaround times. Strong customer service at the plant level to support advisers.
