The City of Dalton requests proposals from qualified and professional contractors to provide overhead door maintenance and repair services for various City of Dalton Departments throughout the city; Maintenance and repair materials and installation methods will be consistent with product manufacturer’s specifications. Calls for service must be answered within two (2) hours. If any parts are needed to complete annual inspections or repair a quote should be submitted for review. The parts should include a parts mark-up or discount percentage of the dealer’s pricing. Normal business hours for general maintenance or calls for service will be considered Monday-Friday from 8:00am until 5:00pm, excluding City-observed holidays as listed; New Year’s Day, MLK, Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve/Day. Emergency calls for service will include Monday-Friday from 5:01pm until 7:59am the next day, and City-observed holidays as listed.
