This RFP is to procure the services of a qualified, experienced, and strategic thinking firm to perform work including the following: provide 24/7 information technology services to Authority staff and consultant/contractors (20-75 users), as well as coordinate with ITrelated vendors as necessary to support the Authority’s daily operations; maintain the Authority’s desktops, laptops, and on- and off-premise computing infrastructure inclusive of firewalls, multiple data/telephony connections, wireless networks, domains and websites, public cloud services, specialized applications and databases, mobile user access, help desk system, and associated software applications; and to recommend strategic approaches/investments that reduce the Authority’s total cost of ownership and/or increase efficiencies.
