Service Category 1: Collaboration and Communication Services – Solutions shall support seamless messaging, virtual meetings, and collaborative workspaces to enhance productivity. This includes tools that will enable effective communication, coordination, and teamwork among users. 1.4.1 Service Category 2: Office Productivity and Document Management Solutions shall allow for content creation and document management, including tools for generating, editing, and organizing digital documents and media. The capabilities within this category are essential for day-to-day tasks, data documentation, and secure information storage. 1.4.2 Service Category 3: Cloud Services and Storage – Solutions shall provide cloud-based tools that will facilitate secure storage, backup, and collaboration among users. This category ensures flexibility, scalability, and access control for the users data and files. 1.4.3 Service Category 4: Workflow Automation and Task Management Solutions shall include tools for automating routine workflows and managing tasks across teams and projects. These capabilities streamline operations and ensure efficient completion of tasks and projects within deadlines.