1. Assessment Criteria o The assessment must focus solely on personality and behavioral traits specific to the E911 Operator role (call-taking responsibilities) rather than dispatcher duties. o Numerical scores must be provided for multiple dimensions of personality and behavior, enabling clear and objective evaluation of candidates. 2. Validation Standards o Construct Validity: The assessment must be based on long-standing and widely recognized personality models to ensure theoretical soundness. o Criterion-Related Validity: The assessment must be validated for use in hiring E911 Operators, demonstrating a strong correlation with performance in this specific role. 3. Delivery Method o The assessment must be accessible online to facilitate remote testing. o Candidates must be able to complete the assessment securely, and results should be available for civil service examiners (or testing professionals) to review in a user-friendly format. 4. Evaluation and Reporting o The tool must generate numerical scores for each assessed dimension. o Reports should provide actionable insights without reliance on binary or subjective labels such as "no," "moderate," or "high" fit recommendations.
